What services do you offer?
It’s crucial to have a clear understanding of the specific services a nursing agency offers to ensure they align with the needs of the patient. While some individuals may require assistance such as wound care, medication administration, and mobility support, others might need more specialised services like dementia care, or chronic illness management.
Before making a decision, discuss the patient’s medical requirements and inquire if the agency can accommodate those needs. A reputable service provider will be transparent about their capabilities and limitations, helping you make an informed decision about the care your loved one will receive.
Are your caregivers certified?
The qualifications and expertise of caregivers are paramount when it comes to home nursing services. In Singapore, individuals providing caregiver services should possess relevant certifications and expertise to provide medical care. Trained caregivers ensure that your loved ones receive competent and compassionate care they need.
When evaluating a home nursing service, don’t hesitate to inquire about their training, certifications, and experience of caregivers in handling specific medical conditions. It’s also important to find out if continuous caregiver courses are conducted for caregivers to stay updated with the latest medical practices and technologies.
What are your fees?
Different nursing agencies may have varying pricing models, which can include hourly rates, package deals, or additional charges for specialised services. When discussing fees, inquire about what is included in the price. Are there any hidden charges? Do they offer transparent billing? Comparing the costs of different agencies will help you make a well-rounded decision that aligns with your budget and the required level of care.
Do you qualify for any government grants or support schemes?
The Singaporean government provides various grants and support schemes to assist individuals in accessing home healthcare services. These subsidies can significantly ease the financial strain of receiving quality care at home. Before finalising your decision, investigate whether the home nursing agency qualifies for any government grants or support schemes and if your loved one is eligible for them. A reputable home nursing service should be well-versed in available subsidies and be able to provide the necessary documentation for grant applications.
Ultimately, making an informed choice will not only provide peace of mind but also prevent caregiver burnout, on top of contributing to the well-being of your loved one as they receive medical care in the familiarity of their own home.
At iKare, our certified caregivers and comprehensive range of services ensure that your loved ones receive the essential support needed. Your loved one’s well-being is our priority – reach out to iKare today and embark on their journey of receiving compassionate and professional home nursing care.