A: iKare is a home-based care provider dedicated to supporting seniors and individuals in need of professional, compassionate care in the comfort of their homes. We focus on holistic, person-centredcare that promotes independence, dignity and quality of life.
A: Our multidisciplinary team includes doctors, nurses, care therapists and care coordinators, all professionally trained and guided by iKare’s people-first approach. Each member shares one common goal — to provide care with compassion and respect.
A: Our care team will assess your loved one’s needs, preferences, and daily routines to recommend the most suitable program — whether that’s medical care, personal care, or cognitive support through SPARK.
A: Yes. iKare provides home-based care across Singapore. We bring professional support right to your doorstep, wherever you are.
A: Our caregivers are trained to provide gentle, respectful assistance that protects each client’s dignity and comfort. We also match caregivers based on gender or preferences whenever possible.
A: Our home nurses provide professional medical support in the comfort of home. Services include wound care, medication management, stoma care, injections, catheter changes, and post-hospital recovery support — all delivered with gentle, reassuring care.
A: Yes. Our nurses are experienced in providing both palliative and chronic care, focusing on comfort, dignity, and emotional support for both the patient and their family.
A: The frequency depends on the care plan — from one-time visits to regular scheduled care. We customise every plan to meet each person’s unique medical and lifestyle needs.
A: Where possible, we assign the same nurse for consistency and trust. Having a regular nurse allows better understanding of your healing progress and care preferences. In some cases, a substitute nurse may attend, but always one fully briefed on your condition and care plan.
A: Healing time varies depending on factors such as wound type, size, depth, and overall health condition. With proper wound management, most patients see visible improvements within one to two weeks. Chronic or diabetic wounds may take longer, but regular professional care can significantly speed up recovery and reduce complications.
A: If you notice increased pain, bleeding, discharge, swelling, or any foul odour, contact iKare immediately. Our team can arrange an urgent review, coordinate with your doctor if needed, and adjust your care plan to ensure safety and healing progress.
A: Absolutely. iKare’s nurses will teach caregivers how to prepare feeds, clean the tube, and watch for warning signs. We make sure you feel confident and supported, even between visits.
A: If discomfort or nausea occurs, our nurse will pause the feeding, assess the cause, and make necessary adjustments. We also monitor feeding speed and formula tolerance carefully to prevent complications and ensure your loved one’s comfort.
A: If the tube slips out, becomes blocked, or causes irritation, do not attempt to reinsert it yourself. Contact iKare immediately for assistance. Our nurse can assess the situation, replace or reposition the tube safely, and coordinate with your doctor if needed.
A: Home nursing focuses on medical needs, while home care provides daily living assistance — such as bathing, feeding, mobility support, companionship, and light housekeeping. Both can be combined for a complete care solution.
A: Home care is ideal for individuals who need assistance with daily routines, companionship, or safety supervision — especially if family members are working or unable to be present during the day.
A: Senior care at iKare covers personalised assistance for seniors to live safely and comfortably at home. It includes personal hygiene, meal preparation, mobility support, medication reminders, and companionship.
A: Yes, absolutely. iKare’s care therapists not only assist with daily living activities but also monitor your loved one’s overall health and well-being. For seniors with dementia or mobility challenges, we provide specialised care that focuses on safety, mental engagement, and physical support. Our care therapists are trained in fall prevention, behavioural management, and early detection of health changes, ensuring timely communication with doctors or family members when follow-up is needed.
A: Yes. iKare’s trained health escorts provide full support from start to finish. From arranging transportation and accompanying clients to their appointments, to assisting with registration and staying by their side throughout consultations or hospital procedures. They ensure comfort, help communicate with healthcare staff, and can take notes or share updates with family members when needed.
A: It can be as short as a few hours or extend to several days or weeks, depending on your needs. We offer flexible scheduling for both planned and emergency situations.
A: Yes. Before care begins, our team conducts an assessment to understand your loved one’s medical needs, preferences, and routines. This allows us to match a suitable care therapist and ensure continuity of care during your absence.
A: While companionship care is often provided for seniors, it’s also suitable for adults recovering from illness, individuals with mild cognitive decline, or anyone experiencing loneliness. Unlike medical or personal care, companionship focuses on emotional connection, meaningful engagement, and mental well-being, helping clients stay socially active, positive, and safe in the comfort of their homes.
A: Absolutely. We believe in consistent and familiar care. We assign a dedicated care team for every client to build trust, comfort, and continuity.
A: SPARK is iKare Singapore’s signature home-based programme designed for older adults experiencing early signs of dementia, mild cognitive changes, declining cognitive function or those who simply want to stay mentally active as they age.
Delivered one-on-one in the comfort of home, SPARK sessions blend cognitive, physical, social, and sensory activities. Each session is personalised to support brain health, emotional wellbeing, and overall quality of life—while helping seniors maintain independence and purpose.
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A: SPARK utilises targeted assessments based on insights from our care team to develop individualised care plans. The programme ensures that each client receives care suited to their specific requirements, optimising their wellness and enhancing daily life.
A: Sessions are held at home, guided by trained care therapists. We bring all materials and tools, making therapy convenient, engaging, and personalised to your loved one’s preferences and lifestyle.
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A: Yes. All SPARK care plans are reviewed and approved by our Medical Director, who has over 20 years of expertise in geriatric care, ensuring that every care plan meets the highest standards and is suited to the client’s evolving needs.
A: Our care coordinators and therapists conduct a home assessment to understand your loved one’s cognitive abilities, daily routines, and lifestyle. Based on this, we recommend the program that best meets their needs.
A: Yes! SPARK and SPARK Plus can be combined with Home Nursing and Personal Home Care to provide holistic, integrated support for health, wellbeing, and daily living.
A: Our therapists monitor improvements through structured activities and observations and provide regular updates to families. SPARK Plus includes more detailed progress reports and actionable advice for home support.
A: Our dedicated care team comprises skilled therapists, nurses, and care coordinators who work closely with clients and their families to provide ongoing support and care coordination. This team is highly trained to implement personalised care plans effectively, ensuring that clients always receive compassionate, professional, and responsive care.
A: The weekly MDT Meeting brings together our experts across various fields, including our Medical Director, to review and optimise each client’s care plan. This collaborative approach ensures that clients receive comprehensive, well-coordinated support. Their progress and needs are carefully monitored to adapt the plan when necessary. These meetings reflect our commitment to continuous improvement and personalised care.
A: No referral is needed. SPARK and SPARK Plus are suitable for anyone interested in cognitive wellness or early intervention.
A: SPARK focuses on early cognitive support and mental stimulation. For individuals with more advanced dementia, we recommend discussing with our team for a tailored plan that may include SPARK Plus and additional support.
A: Absolutely. Every plan is personalised to the individual’s cognitive level, preferences, and daily routines. This ensures sessions are enjoyable, meaningful, and effective.
A: Simply reach out to us via our Contact Form or WhatsApp/Call. Our care coordinators will arrange a consultation to understand your needs and recommend a care plan.
A: Our services are available daily, including weekends and public holidays, depending on your care plan. Our support team is available to assist you during working hours for enquiries.
A: Yes, we offer care consultations to help you understand which service suits your needs best — whether it’s Home Nursing, Home Care, or Cognitive Intervention.
Contact our care team anytime and we will walk you through your options with compassion and clarity.
