Career with iKare

Join our team:
The possibilities for your career growth are endless

At iKare we believe that when it comes to caring for your loved ones, there’s no place like home. We have a home care vacancy in Singapore, and are always looking for vibrant, dedicated individuals to join the iKare team. Help us transform the landscape of the home caregiving industry. If this resonates with you, we’d love to talk to you about taking your next step towards a fulfilling caregiving career with us.

Take a look at the positions currently available

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HOME ENGAGEMENT NURSE

iKare provides holistic engagement programmes to clients at their homes. Currently, iKare offers ‘Dementia Therapy’, a home care programme focused on strengthening one’s cognitive and motor functions, and ‘Spark’, a more comprehensive home care programme that supports cognitive, physical, and emotional well-being. The Home Engagement Nurse is vital in providing personalised care and therapy to clients in their homes as a planner and facilitator of the two programmes. This role combines nursing, care planning, and the facilitation of a home engagement programme to support clients’ well-being.

Responsibilities

  • Perform home assessment using iKare-developed assessment methods and tools. (Necessary training and tools will be provided by iKare)
  • Design tailored care plans for individual clients based on the assessment and following iKare’s care planning formula.
  • Facilitate engagement in adherence to the care plan.
  • Perform Nursing Assessments, act as a general wellness monitor for the client, and communicate any wellness concerns to the client, primary caregiver, or doctor if necessary.
  • Attend company-provided training and other required job-related training programs dutifully and maintain the necessary level of competency.
  • Attend to inquiries and contact potential clients to identify their needs and provide information about iKare’s services.
  • Participate and assist in company events, fairs, education talks, and training workshops.

Requirements

  • Experience or expertise in mental health care preferred.
  • Experience or expertise in elder care preferred.
  • Enrolled or Registered Nurse with a minimum of 3 years of relevant nursing experience in general or private hospitals.
  • Diploma in Nursing or similar, plus licenses to practice nursing in Singapore.
  • Experienced in-home nursing and/or Dementia Care is preferred but not mandatory.
  • Excellent observational, leadership and problem-solving skills.
  • Ability to multi-task, work independently, and be proactive in making iKare a better workplace.
  • Excellent communication and strong interpersonal skills.
  • Ability to write and communicate in English
  • Computer literacy.
  • Passionate about care at-home, 1-to-1 care.

Additional Benefits

  • This role provides opportunities to practice direct patient care to ensure the renewal of the SNB Practicing Certificate.
  • Flexible working arrangements with work-life balance
  • No Shift work
  • Working hours 9 am to 6 pm, 5.5 days work week
  • Attractive remuneration package (Basic + Commission + Incentive)

HUMAN RESOURCE MANAGER

The Human Resources Manager provides management-level leadership and guidance to the iKare’s HR functions. The Human Resources Manager is responsible for talent acquisition, diversity initiatives, internal staffing, on-boarding, conditions of employment, retention of staff, benefits, health management programming, performance appraisals, and setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices.

Responsibilities

  • Develop and implement HR strategies and initiatives aligned with the overall business strategy.
  • Bridge management and employee relations by addressing demands, grievances, or other issues.
  • Manage the recruitment and selection process.
  • Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
  • Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
  • Nurture a positive working environment.
  • Oversee and manage a performance appraisal system that drives high performance.
  • Maintain pay plan and benefits program.
  • Assess training needs to apply and monitor training programs.
  • Report to management and provide decision support through HR metrics.
  • Ensure legal compliance throughout human resource management.
  • Maintain effective service in line with the company’s corporate image.
    1. Company’s Grooming Standard
    2. Standard Operation Procedures
    3. Departmental Policies
    4. Corporate Policies
  • Any other duties as may be assigned from time to time.

Requirements

  • Proven working experience as HR Manager or HR Executive
  • People oriented and results driven.
  • Demonstrable experience with Human Resources metrics
  • Knowledge of HR systems and databases
  • Ability to architect strategy along with leadership skills
  • Excellent active listening, negotiation, and presentation skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company.
  • In-depth knowledge of labour law and HR best practises
  • Degree in Human Resources or related field

CARE MANAGER

The care manager will be responsible for assigning, monitoring, and organizing cases for iKare. The care manager will ensure all nurses and care aides involved are up to date with case information and collaborate with care recipients’ families, friends, and caretakers to effectively share information. They will be directly involved in the lives of their clients and provide resources and assistance. 

The Care Manager must have the abilities to multitask in a dynamic environment and have excellent negotiation skill.

Responsibilities

  • Contact potential clients by telephone and identifying their needs and providing information about iKare’s products and services. 
  • Coordinate and facilitate care recipient care through assessment, evaluation, planning, and implementation.
  • Communicate Care recipient needs to a variety of care team members and follow up accordingly.
  • Collaborating with Care recipients’ families in developing treatment plans.
  • Coordinating home visit’s schedule for Nurses and Care Aide
  • Work collaboratively with care recipients, families, physicians, and nurses to ensure high quality care.
  • Linking patients to social services programs and entitlements such as transportation assistance and government subsidies.
  • Conduct regular follow ups with care recipients to evaluate progress, promote continuity of care and ensure improved health outcomes.
  • Maintaining the care recipient comprehensive medica record through detailed documentation.
  • Assist in conducting education talks/training workshop.
  • Maintain effective service in line with the company’s corporate image.
    1. Company’s Grooming Standard
    2. Standard Operation Procedures
    3. Departmental Policies
    4. Corporate Policies
  • Any other duties as may be assigned from time to time.

Requirements

  • Minimum 5 years of experience in healthcare, social service or hospitality sector
  • Degree in Psychology, counselling, social work, nursing or related discipline with relevant work experience
  • Basic knowledge of PC application (Microsoft words & Excel)
  • Excellent interpersonal and written communication skills
  • Individual needs to be self-directed, with excellent social skills, and to network with wide range of Professional
  • Problem solving abilities
  • Must be a team player with passion in patients care, willingness to learn, and able to contribute to the team

OPERATIONS MANAGER

The Operations Manager plays an integral role in ensuring the smooth and efficient day-to-day operations of iKare.  This role reports to the Director of Operations and will be responsible for supporting the organization’s mission of providing high-quality care to our clients and the overall operations and growth of the Company.

Responsibilities

  • Involve in planning, developing, implementing, and executing projects and leading initiatives.
  • Oversees work processes, policies, directives, and standard operating procedures to ensure high efficiency, service, and quality control standards.
  • Handle administrative tasks such as reports, data collection and analysis, and resource management.
  • Responsible for ensuring daily operations run smoothly and delivering high-quality service to clients.
  • Managing manpower planning, staff-related concerns and handling operational issues.
  • Handle customer service and client relations, complaints and related matters.
  • Manage recruitment, onboarding, training, mentoring and evaluation of staff.
  • Foster positive communication and collaboration among different teams and departments to ensure cohesiveness.

Requirements

  • Bachelor’s degree in healthcare administration, Business Administration, or related field.
  • Minimum of 5 years of experience in operations management, preferably within the healthcare industry, especially in-home care services.
  • Strong leadership and management skills with the ability to motivate and lead a diverse team.
  • Ability to work in a team and build relationships with a diverse group of stakeholders at all levels.
  • Proven ability to develop and implement operational policies and procedures.
  • Strong analytical and problem-solving skills.
  • Experience with budgeting and financial management.
  • Proficiency in using healthcare management software and technology and knowledge of healthcare regulations and compliance standards will be an advantage.
  • Working hours 9 am to 6 pm, 5.5 days work week.

CARE THERAPIST

iKare provides various home care services and holistic engagement programs to clients at their homes. Currently, iKare offers ‘Dementia Therapy’, a home care program focused on strengthening one’s cognitive and motor functions, and ‘Spark’, a more comprehensive home care program that supports cognitive, physical, and emotional well-being. iKare Care Therapist will facilitate the Dementia Therapy program. And provide other home care services offered by iKare.

Responsibilities

  • Facilitate Dementia Therapy (Training and tools will be provided by iKare)
  • Provide other home care services other iKare provides, including Activities of Daily Living (ADLs)
  • Deliver professional, compassionate, patient-centred care, ensuring comfort, safety, and adherence to therapeutic goals.
  • Family and Caregiver Support: Educate and support family members and caregivers on therapeutic techniques and care strategies to enhance patient outcomes.
  • Facilitate engagement in adherence to the care plan.
  • Ensure all services comply with healthcare regulations, industry standards, and company policies
  • Work collaboratively with all relevant personnel to ensure comprehensive care and effective service delivery.
  • Attend company-provided training and other required job-related training programs dutifully and maintain the necessary level of competency.
  • Participate and assist in company events, fairs, education talks, and training workshops.

Requirements

  • Experience or expertise in mental health care preferred.
  • Experience or expertise in elder care preferred.
  • GCE ‘O’ Level, Nitec, Diploma or equivalent.
  • Experience in health care at home and assisted living environments is preferred but not required.
  • Maintain accurate and timely documentation of patient progress, therapy sessions, and care plans following company policies and regulatory standards.
  • Must be willing to undergo company training, including CPR and AED certification courses.
  • Excellent observational and problem-solving skills.
  • Compassionate, patient, and dedicated to providing high-quality care.
  • Ability to work independently and manage time effectively.
  • Excellent communication, strong interpersonal skills, a positive attitude towards work and being a team player.
  • Ability to write and communicate in English.
  • Preferred local language spoken – Mandarin.
  • Computer literacy.

DEMENTIA THERAPIST

(iKare will provide Dementia Therapist training and certificate to successful candidates)

iKare Dementia Therapy is an at-home therapy that helps people with dementia slow down their disease’s progress by using various activities, such as games or art therapy. Dementia Therapists will be the facilitator of the therapy program, designed and supervised by iKare Therapy Supervisors. (The Dementia Therapist’s duties are typically limited to non-medical services.)

Responsibilities

  • Be professional and compassionate and possess good interpersonal communication skills.
  • Instill fun, enjoyment, and positive energy during the therapy to ensure the therapy recipient stays engaged and motivated throughout the therapy sessions.
  • Vigilant, observant, and sensitive to all the care recipient’s responses and needs.
  • Perform therapy and care support for the care recipient with instruction from the Therapy Supervisor.
  • Facilitate activities according to the client’s recommended and tailored Dementia Therapy program.
 
Requirements
  • GCE O level or equivalent education and experience.
  • Physically fit to lift and maneuver the care recipients during a therapy session.
  • Must be certified in CPR AED or willing to be trained.
  • Keen to work under close supervision of i-Kare staff and cooperate with the client’s family.
  • Experience in geriatric care/community care and healthcare would be an advantage.
  • A willingness to work flexible hours, including shift duties and after-office hours.
  • Possess computer literacy to do electronic entry into the electronic medical record.
  • Proficiency in English (proficiency in other languages/dialects are a plus).

BUSINESS DEVELOPER MANAGER

A Business Developer Manager is responsible for aiding the marketing team in establishing and maintaining positive relations with business partners.

Responsibilities

  • Drive and enable new business opportunities, on ensuring the long-term sustainability and profitability of the business of the Company.
  • Regular cold calls and visits to medical professionals, hospitals, and existing customers for generating leads, and validating and growing business opportunities.

  • Ensure that identified potential clients and leads from marketing campaigns and business partners are adequately followed up about the Company’s services.

  • Researching the backgrounds of potential partners to determine the best approach for developing a new relationship or deepening an existing one.

  • Collaborate with internal teams (e.g., care team, nursing team, senior management) to address customers’ needs.

  • Achieving the organization’s set business targets and key performance indicator.

  • Establish new business collaborations and identify potential growth in the business.

  • Conceptualize, prepare, and participate in public speaking engagements as an organizer and presenter.

  • Any other duties as may be assigned from time to time.

 

Job Highlights:

  • Office hours, no shift.
  • 44 hours work week.

 

Experiences:

  • Experience in the field of Nursing / Allied Health Professional is required in securing this position.

Requirements:

  • Proven experience as a registered nurse.
  • Bachelor’s degree in nursing or similar.
  • Persuasive Qualities: They can highlight a products or service’s benefits to convince customers and encourage the purchase using.
  • Effective speaking skills, key ideas, and concepts across a wide range of audiences.
  • Strong communication and interpersonal skills and the ability to build and maintain relationships.
  • Experience in providing high-level metrics and presentations to audiences at multiple levels within an organization.
  • Excellent presentation and project management skills.

Alternatively, email to us at

career@ikarehome.com